Mohammad Imad

Coordinated a portfolio of 3 telecom tower projects, covering 70+ sites, internal managers, and 50+ field members, tracking and updating progress, resources, project logs. Liaised with internal teams, client IMs, designers, and third-party providers, ensuring smooth workflow, timely approvals across all project phases. Supported design reviews, Invoicing, and variation tracking, led process improvements, demonstrating the ability to guide operations and contribute to informed decision-making.

Supervised and monitored on-site construction activities, ensuring compliance with approved drawings, project specifications, quality standards, and safety requirements. Conducted site inspections and quality checks during construction works, identifying non-conformities and coordinating corrective actions with contractors. Prepared and maintained site reports, inspection records, and correspondence for project documentation.

Supervised and managed day-to-day site activities for passive fire protection works on steel structural projects, ensuring compliance with project methods and requirements. Planned and monitored site progress, prepared daily progress reports, and supported effective work control. Coordinated with project stakeholders and site teams to ensure smooth execution and timely progress.

Developed and maintained relationships with existing and prospective clients through structured outreach and follow-ups. Conducted client outreach via calls, emails, and meetings to identify opportunities and support pipeline development.

Handled customer inquiries and issue resolution via phone, chat, and email in a fast-paced service environment. Processed customer requests, including order management, account updates, and CRM ticket handling.

Supported site supervision activities for a residential building project, gaining exposure to construction execution, drawings, and site coordination