Mohd Imran Manga

• Managing multi-function relationships throughout major transformation, automation and collaborating with multiple stakeholders across functional and technical skillsets to identify, build and maintain global business network and services. • Manage the design and planning of sustainable, future-proof fixed and business services that support the present and future Expansion for Global services. •People management, providing coaching and development for others to maximize their potential.

• Driven the innovation and evolution of networks systems and tools. • Leveraged emerging technologies of Machine Learning & AI to enable the highest levels of automationwithin existing processes. • Collaborated with Technology Leads, System Architects and business teams to guide and influencethe development of solutions meeting business needs. • Helped develop Zero Touch self healing network tools. • Achieved 80% First Call resolution by developing ChatBot for Front Office teams.

Manage & maintain the following - Emirates Internet Exchange transit customers. - Global MPLS VPN Cusotmers. - Etisalat GPRS Roaming Exchange.[GRX]

• Managed the Core/Edge network offering Network Service Provider services to regional ISP’s. • Performed network audits. • Conducted Acceptance Test Procedures. • Designed, implemented & Integrated MPLS based services. • Involved in all stages including requirement definition, design, testing, roll out, support & troubleshooting. • Conducted Lab testing & Arranging test Bed Scenarios in Lab Environment. • Generated low-level design documents.

Networking & Telecommunications