Monica Casas

S&I - Chorus • B2B • UML • SOAP • WSDL • Security • Java Integration • XML / XSD • XSLT Transformation • Performance recommendations

• Liaising with internal and external customers, internal service providers and vendors. • Oracle database installation, configuration and upgrades. Data migration and management. • Establish and maintain Business Continuity and Disaster Recovery plans, policies and procedures. • Third level operational support and general technical trouble shooting. • Liaise with other support personal and other internal service providers as necessary. • Projects and ad-hoc work.

• Customer Lead and Technical Lead • First and second level support for Oracle Databases 9i, 10g and 11g. First and second level support for Oracle Data Warehouse. • Switchover and Failover with Oracle Data Guard. • Database refresh. • Support for Oracle databases on Windows/AIX/Linux/Solaris/Tru64 OS. • RAC. ASM. Oracle Streams. • Shutdown and Startup Oracle Financials and Discoverer applications. Application releases support. • On-call to resolve problems 24/7.

• Oracle 11g Grid Control • Oracle 11g Security • Oracle 9i, 10g and 11g Performance Tuning • Oracle 10g Vault • Oracle 9i, 10g and 11g Backup and Recovery • Oracle 9i, 10g and 11g SQL Fundamentals • Oracle 9i, 10g and 11g Database Structure Administration • Oracle 11g RAC

Certified Oracle Instructor

•First and second level support for SQL Server 2000-2005-2008 databases and Informix 10. •Technical advise for analysis and development of new projects.

• First and second level support for Oracle Data Bases 8.01, 9i, 10g and 11g. • Tuning of Oracle Databases • Backup and Recovery using RMAN and Export/Import tool. • Performed Disaster Recoveries plan and testing. • On-call to respond quickly to resolve problems 24/7. • Database replication and migration. • Patches installations. • Installation of Oracle products on Linux/Windows platform.

• First and second level support for Oracle Databases 8.01, 9i and 10g, including Data Warehouses. • Oracle BI Standard Edition One, and Oracle Warehouse Builder (design of a BI solution for customers). • Tuning of Oracle Databases. • SOA - Support and management. • Database replication. • Patches installations. • Database migration. • Installation of Oracle products on Linux/Windows platform.

ERP applications support