Mostafa Hassan

Visiting sites for Gas system maintenance agreement and new installation purpose. Meet with clients at appointments for sales presentations. Arranging estimation sheets for new installation/modification. Establishing new, and maintaining existing, relationships with customers. Providing pre-sales technical assistance and product education. Negotiating and closing sales by agreeing terms and conditions. Preparing reports for head office.

ADSL Technical Support. Handling technical cases for customers. Assigning technicians to attend technical cases on priority basics. Providing customers with the organization’s service and product information. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken.

ADSL, Mobile & Switchboard operator Technical Support. Handling technical cases for VIP customers. Assigning technicians to attend technical cases. Reviewing the invoices with the customers. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken.

Providing and securing communications within the armed forces, developing signaling transportation systems and networks, and securing information and data circulating through indicative means of transportation. Planning and implementing signaling communications for aid in eliminating disasters and crises and participating in national service projects to develop civil communications networks.

Software and hardware maintenance engineer. Configure routers and switches. Department of operating systems and network maintenance. Department of PC motherboard maintenance.

Bachelor of Communication Engineering