Mounir Azirar

* Leading the IT transformation of Call Centres within La Poste “Branche Service Courrier Colis”. * Validating the project definitions and functional requirements, roles, responsibilities, budgets, timescales and resources. * Leading 3 business units (more than 30 Call centres) with a global budget of €12M * Managing multi-site teams including subcontractors to ensure that all milestones are achieved within the agreed deadlines.

* Resolving problems, designing work procedures, change and configuration management. * Define process and approaches for each project depending on company Goals. * Mitigate risk Factors through meticulous analysis of technical, financial and business data. * Managing a team of 20 peoples in addition to contractors and consultants.

* Delivering Lectures “client server architecture” and “Microsoft” Modules. * Member of jury.

* Implementing and deploying new applications * Participation in application architectures migration studies. * IT consulting. * Network Administrator. * Technical trainer

Design and conception of a applications in 2 parts: 1. Client application for laser machine MS10: interconnect PCs to codes bare and unable data transfer. 2. Management of all information and transfer it to the central BS2000 of Siemens.