Muhammad Ali Siddiqui

Produce technical documentation, user guides, onboarding content, and feature tutorials for a WordPress plugin, translating complex product functionality into clear, task-oriented content for non-technical audiences. Write and maintain knowledge base articles, help content, and product documentation that improve user self-service and reduce support ticket volume. Collaborate cross-functionally with software developers and product teams to ensure technical accuracy across all documentation and content.

Co-founded and led operations, business strategy, and content strategy for a digital marketing and SEO content agency serving clients across multiple industries. Oversee content production, quality assurance, and brand positioning, ensuring consistent delivery of high-quality, results-driven digital content and copywriting. Shape company vision, service offerings, and long-term growth strategy as Co-Founder and content strategy lead.

Owned full-funnel content strategy and content marketing for a logistics and shipping company, aligned to CEO vision and lead generation targets - driving 1.24M impressions and 17.3K clicks in 7 months. Implemented E-E-A-T content frameworks that increased topical, domain authority, and organic search performance in the shipping and logistics niche. Managed and led a team of in-house and freelance content writers, establishing editorial SOPs, quality assurance (QA) workflows, and brand voice guidelines.

Wrote technical documentation, process guides, RFPs, and fuel systems manuals for client-facing and internal use. Authored ebooks and long-form content across multiple industries, managing the writing process from outline to final draft. Created ATS resumes and CVs, improving clients' interview callback rates through keyword-optimized resume writing. Developed SEO-driven blog content, website copy, web content, and product descriptions to support client marketing campaigns and content marketing strategy.

Configured, tested, and documented results for biosensor hardware and IoT (Internet of Things) devices, reporting findings to the project lead. Supported a cross-functional project team with technical setup, troubleshooting, and project coordination. Top 5 Skills: Project Support · Technical Documentation · Internet of Things (IoT) · Cross-functional Collaboration · Problem Solving