Muhammad Mudassar Mustafa

• Oversee inventory management using SynQ (Swisslog),ensuring operational efficiency & accurate stock levels. • Collaborate with cross-functional teams to optimize replenishment & stock control processes. • Support AutoStore systems for automated storage and retrieval,ensuring smooth warehouse operations & order fulfillment. • Analyze workflows to identify inefficiencies,implementing data-driven improvements across departments • Manage vendor relationships,ensuring timely procurement & streamlined logistics

Provided face-to-face support for hardware, software, network, and service issues, and assisted with deployments, upgrades, and infrastructure changes. Managed tickets in ServiceNow for quick user inquiry resolution. Administered OS, software, security, and intrusion detection systems. Conducted IT maintenance, PC checks, device installs, and user provisioning. Managed 300+ workstations, inventory via ServiceNow. Deployed software upgrades,decommissioned hardware,resolved Active Directory issues.