Hugo Zea

• Assisted in the assembly and installation of high-precision machinery, help in start-up operations. • Provided technical support and consultation to international clients on technical inquiries. • Prepared quotations, confirmed orders, and managed purchase orders using FactWork software. • Maintained and updated technical literature, and represented the brand at trade shows, enhancing brand visibility and customer engagement.

• I conducted product testing in over 100 industries, liaised and built rapport with key stakeholders such as top industrial customers and main distributors in over 11 Latin American countries. • Provided technical training on a portfolio of 1,000 items to sales rep and technical teams. • Delivered data-driven technical reports, focusing in customer needs and cost-effective solutions. • Supported sales teams with product knowledge and application expertise.

Overseeing product lines that included CAT: excavators, articulated trucks, and wheel loaders. I also had experience with allied brands, including: Schwing-Stetter, Bucyrus track drills, and METSO crushing and screening equipment. • Project Management. Successfully managed the on-site repairs of two Stetter concrete plants. • Contributed to Data Analysis. Assisted in the collection and analysis of data for technical consultations and machine breakdowns, facilitating informed decision-making.

(Assessed by the chamber of Germany Engineers INGBW: Ingenieurkammer Baden-Württemberg (2024); also Engineers Australia (2013)