Muhammad Sohail Riaz

IT Desktop Support Installation of Windows, Software and System Administration Installation of Printers Scanners and other Peripheral devices Users profile management on Active Directory and Azure Active Directory Office 365 Administration LAN Setup and trouble Shooting Wireless Setup on WLC CISCO Meraki Firewall Administration Microsoft Sharepoint File Server and Website Management CCTV Camera Installation and Configuration over POE

Providing Tier-I Technical and Remote Desktop Support. Office 365 Technical support Management, installation, maintenance and Troubleshooting of Hardware devices, software’s. Managing Domain users’ profile on Domain Controller, Outlook, login IDs and passwords. LAN/ WAN/ hardware/ software and I.T. networking practices and to facilitate the deployment of client workstations and multimedia.

IT Support Active Directory User Profile Management Microsoft Office Installation of Printers Scanners and other Peripheral Devices IT Asset Management Joining Laptops and Desktop with Domain Remote Desktop Support

Installation of Windows, Software and System Administration Installation of Printers Scanners and other Peripheral devices Users profile management on Active Directory and Azure Active Directory Office 365 Administration LAN Setup and trouble Shooting Wireless Setup on WLC CISCO Meraki Firewall Administration IGNITE Data Management

Make site fluctuation report and sites outage report Monitoring BTS, BSC critical alarms at Netnumen (ZTE). Monitor and manage the escalation of sites to cluster owner through team provided Monitor and manage aging SMS and other SMS generated from technical NOC Manage on call help from technical NOC which include loop test site status Interfacing the Customer regarding network issues

Computer Networking Information Technology Management Software Development Database Management