
Mukesh Pandey
Angestellt, Customer Support Specialist, Capgemini India Pvt Ltd
Skills
Timeline
Professional experience for Mukesh Pandey
- Current 11 years and 11 months, since Sep 2013
Customer Support Specialist
Capgemini India Pvt Ltd
Customer escalation support Technical Lead with almost a decade of experience in managing ,Troubleshooting/debugging and resolving Customer Escalation. Hold wide spectrum of knowledge for telecom (majorly voicemail), Gateways, Router, CUCM, CUC,Network and Contact center Solutions activities across the different verticals of the project.
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