Mukesh Pandey
Angestellt, Customer Support Specialist, Capgemini India Pvt Ltd
Werdegang
Berufserfahrung von Mukesh Pandey
Bis heute 11 Jahre und 1 Monat, seit Sep. 2013
Customer Support Specialist
Capgemini India Pvt Ltd
Customer escalation support Technical Lead with almost a decade of experience in managing ,Troubleshooting/debugging and resolving Customer Escalation. Hold wide spectrum of knowledge for telecom (majorly voicemail), Gateways, Router, CUCM, CUC,Network and Contact center Solutions activities across the different verticals of the project.