Muneeb Ayaz
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Muneeb Ayaz
- 2 Jahre und 9 Monate, Apr. 2023 - Dez. 2025
Application Support Engineer
INDEX Holding
• App Support: Ensured 99.9% uptime for Odoo, SAGE, and 200+ users • System Admin: Managed user lifecycles, configs, and vendor escalations • Platform Ops: Led Infobip admin, API integrations, and campaigns • Data & BI: Used MySQL and QuickSight for interactive dashboards • QA & Release: Directed UAT and end-to-end change request cycles • Training: Provided software training and technical documentation
- 1 Jahr und 1 Monat, März 2022 - März 2023
Technical Support Engineer ( DIGICEL | MyCash, MonCash , CMPak ZONG | PayMax )
AKSA-SDS
• Fintech Ops: Ensured 24/7 uptime via Nagios and Kibana log analysis • Server Admin: Managed server health, RDP remediation, and RCA bottlenecks • Ticket Management: Led full lifecycle support via CRM for clients and vendors • Deployments: Coordinated system releases with PMO, QA, and Dev teams • ITIL & SLAs: Developed Incident and Change procedures to meet TAT goals • Technical Writing: Authored instructional guides and support workflows
- 9 Monate, Juni 2021 - Feb. 2022
IT & Corporate Affairs Assistant
MOL Pakistan Oil & Gas Co. B.V.
• IT & Help Desk: Managed OS installs and SysAid help desk operations • Governance: Led meeting minutes and coordinated CSR donation events • Public Relations: Managed corporate events and external stakeholder engagement • Field Operations: Directed MHU medical camps and community healthcare services
- 3 Monate, Feb. 2021 - Apr. 2021
Computer Instructor
F.G Sir Syed Public School
• IT Education: Delivered technical instruction and curriculum training • Student Records: Managed data integrity and administrative compliance • Student Affairs: Provided academic counseling and query resolution
Sprachen
Deutsch
A1-A2 (Grundkenntnisse)
Englisch
C1 (Fließend)
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