Nacer Mediouni

- Conducted UX audit identifying 10+ critical trust, usability, and accessibility issues across buyer journey through benchmarking 12+ competitor platforms and facilitating cross-functional workshops with Product, Data, Engineering, and Design teams. - Designed a scalable pricing transparency system targeting +5-10% conversion improvement and +8-12% transaction volume growth, reducing implementation complexity by 80% through component reuse.

- Contributed to the redesign of Tunisia’s leading telecom mobile app (+2M monthly active users and +9M App downloads), delivering multi-language (English, French, and Arabic) high-fidelity User Interface in Figma. - Developed and maintained a design system, ensuring consistency and scalability for the mobile app. - Leveraged data-driven insights to create wireframes, mockups, and prototypes that improved product usability and addressed real user needs validated through research with 200+ participants.

-Led the user experience redesign of Tunisia’s first marketplace in the market, cutting page load times by 50% and reducing mobile bounce rate by 40% for +1.5M monthly active users -Collaborated with an Agile team of 11 IT professionals to create customer-facing features that improved user engagement, increased seller retention, and enhanced ad visibility -Built a complete design system to foster consistency and collaboration in creating reusable components, and clear guidelines for designers and developers

As a part-time online ReactJS instructor at GOMYCODE, I train and mentor a diverse group of students, equipping them with essential Front-end web development skills and knowledge. * Conducted over 60 online training sessions for a diverse group of students, resulting in a 30% increase in student retention and comprehension levels in front-end web development using the React.js framework.

- Fondation (Paris, France): Built a website highlighting programs impacting 61K+ youth across 3.5K+ trainings. - Almaviva (Rome, Italy): Led the redesign of a visa-services homepage for Tunisian operations, improving UX for 15K+ monthly visitors and cutting task time by 8 to 5 minutes. - Paytea HR SaaS (Internal project): Designed recruitment/employee-management dashboards. - Atelier EXE (Tunis, Tunisia): Designed a modern, responsive portfolio site for an architecture studio.

- Led development of a WordPress-based learning platform serving 1000+ users across Europe and MENA. - Coordinated with 10+ partner organizations, creating content strategy and technical requirements. - Achieved an 80% project completion rate within the EU grant timeline and budget constraints.