Nader Helou

Angestellt, Operations Customer Expert - Deutsche Bank, TP

Fähigkeiten und Kenntnisse

Analytical Skills
Anti-Money Laundering
Asset Management
Central Banks
ATF
EViews
Consulting
Banking
Customer Experience
Exploratory Data Analysis
KPI Reporting
Benchmarking
Customer Relationship Management (CRM)
Financial Analysis
KYC Verification
Business Analysis
Data Analysis
Financial Audits
Machine Learning
Business Case Development
Data Ethics
Financial Regulation
Market Analysis
Business Intelligence (BI)
Data Storytelling
Financial Reporting
Market Research
Business Strategy
Financial Statement Analysis
Marketing Strategy
Data Visualization
Capital Markets
Matplotlib
FinTech
Economic Data Analysis
NumPy
Microsoft Excel
Jupyter
Equity Capital Markets
PACE workflow
Microsoft Office
KPI Dashboards
Regression Analysis
Pandas (Software)
Microsoft PowerPoint
Regulatory Compliance
Strategic Planning
Portfolio Management
Research
Tableau
Predictive Modeling
Seaborn
Teamwork
Private Banking
Shareholder Communications
Tokenization
Product Development
Spreadsheets
UAT Coordination
Project Planning
SQL
User Acceptance Testing
Python (Programming Language)
Stakeholder Management
Web3
R (Programming Language)
Statistical Data Analysis
Statistics

Werdegang

Berufserfahrung von Nader Helou

  • Bis heute 2 Jahre und 8 Monate, seit Okt. 2023

    Operations Customer Expert - Deutsche Bank

    TP

    - Handle 70 to 150 clients interactions daily in a regulated banking environment, maintaining full KYC, AML, and ATF compliance.

  • 8 Monate, Juli 2022 - Feb. 2023

    Strategy Consultant

    SNGLR Group

    - Developed competitive benchmarking, research, and strategic proposals for one of the UAE's largest conglomerates; covering Web3 and tokenization integration into their retail and real estate business model.

  • 2 Jahre und 3 Monate, Juli 2019 - Sep. 2021

    Senior Business Analyst | Data & BI

    Africell Group

    - Consolidated data from 20+ technical department reports into a single executive BI dashboard tracking 50+ KPIs across revenue, user growth, infrastructure, and product lines primary decision tool for the full C-suite. - Analyzed customer base to identify underserved micro-segments; designed targeted BTL campaigns that measurably reduced churn and drove revenue growth, tracked and managed via CRM. - Managed end-to-end lifecycle for 50+ products from ideation through market launch; coordinated all UAT cyc

  • 6 Monate, Feb. 2020 - Juli 2020

    Mobile Money Coordinator

    Africell Group

    - Managed the mobile money platform for 6 months during a staffing gap; maintaining operational continuity for a live FinTech product used across an active subscriber base.

  • 1 Jahr und 4 Monate, März 2018 - Juni 2019

    Junior Business Analyst

    Africell Group

    - Tracked and analyzed product and project performance data across multiple business lines; assisted in building the BI dashboard infrastructure and distributing KPI updates to cross-functional teams. - Monitored post-launch product performance against market entry targets; flagged variances early to enable rapid course correction.

  • 4 Monate, Sep. 2017 - Dez. 2017

    Research Intern

    United Nations Economic and Social Commission for Western Asia (ESCWA)

    Intern in the Research Department Contributed to official UN publications on illicit financial flows in the Arab region; presented research findings in the UN auditorium in Beirut.

  • 3 Monate, Juni 2017 - Aug. 2017

    Intern

    FFA Private Bank

    Intern in Capital Markets Department, and Asset Management Department. - Analyzed primary and secondary market trading activity to assess quality of trading valuations.

  • 2 Monate, Mai 2017 - Juni 2017

    Intern

    Arab International Development & Investment Co. (AIDI)

    Intern in the trading room - Gained exposure to FX and equity trading operations.

  • 3 Monate, Juni 2016 - Aug. 2016

    Intern

    Bank Audi

    On-site training across branch and head office departments.

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    C1 (Fließend)

  • Arabisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Französisch

    A1-A2 (Grundkenntnisse)

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