Natalia Korobeynikova

- Manage portfolio of accounts, build and maintain strong customer relationship, - Develop and follow up on business leads via social media, emails, phone calls, - Ensure the timely, accurate and successful delivery of company´s solutions, - Identify and develop opportunities and collaborate with sales team, - Help to create and support marketing content to socialize, - Work with editorial and marketing teams to drive SEO in content creation,

- Plan and organize bookings, accommodation, planning work schedules for individuals and teams, - Promote the business according to SEO plan, - Control budgets and financial plans, - Analyze sales figures and devising marketing and revenue management strategies, - Report to CFO statistical and financial records, - Meeting and greeting customers, - Deal with customer complaints and comments, - Address problems and troubleshooting, - Deal with contractors and suppliers

- Direct shipping and logistics planning and activities with responsibility for door-to-door deliveries, - Supervise the customer service department, - Expertly negotiate lower rates with partners and sub-contractors, - Determine quotations and rates while implementing delivery plans, - Ensure attainment of cost, time, and quality objectives, - Work closely with customers and corporate executives as well as overseas partners, - Produce daily reports for review by the head office

- Led Ro-Ro transportation and project cargoes, - Secured contract proposals, developed rates and quotations, and coordinated bookings with carriers and lines agents, - Managed freight payment functions and shipping and commercial document preparation, including MBL, HBL, EX, commercial invoices, and certificates, - Collaborated with overseas partners and built an agents network, achieved full cooperation with foreign logistics companies through diligent follow through.