Nazan Ekiz Salman

•Act as an outsourced professional for Meta, with a primary focus on assisting customers in achieving high-quality experiences and ensuring complete satisfaction with our Digital Marketing/Advertising Solutions. •Utilize strong communication skills to defuse high-pressure situations, calming angry customers, and transforming negative experiences into positive ones. •Proactively identify opportunities to improve service delivery and enhance the overall customer advertising experience.

•Was responsible for organizing and maintaining the purchase of all the goods, services and the contracts on a best price / best quality basis. In addition, to ensure the smooth supply of the materials, services and the equipment to the company under the leadership of the team. •By conducting strict market research during the pandemic, insured that the company get effected at the minimum level from the shortage of raw materials in the world markets, price increases and supply problems.

•Managed the order management process for Key Accounts, ensuring targeted service levels (OTIF, Order Fulfillment) and optimizing inventory levels and order lifecycle. •Led a team of seven individuals, providing direction and support to achieve departmental goals. •Developed solutions for customers through forecast planning and executed orders efficiently. •Coordinated SAP project processes as a key user, contributing to the successful implementation and utilization of the system.

• Directed and coordinated the activities related to import-export and transit operations for represented countries, direct transits from far-east to CIS Countries including container staffing, booking, documentation. • Organized and designed warehouses in existing countries and new countries. • Planned the 20M$ logistic budget and followed it closely.

• Conducted market research for new costumers. Handled all sales activities; contacting potential customers, giving out offers and after sales operations. • Realized the economic potential of a waste product. Advised company to start a new business and organized marketing, sales and export of the new product which produced millions of USD profit to the company. • Organized participations in the international exhibitions.