Nazan Ekiz Salman

is working from home. 🏡

Bis 2024, Customer Service Representative, Concentrix Global Services GmbH
München, Deutschland

Fähigkeiten und Kenntnisse

Marketing
MS Office
Team work
Communication skills
Operations Management
o Logistics Management
Customer service
Sales & Marketing
Sales Operations
Supply Chain Management
Key-Account-Management
Crisis Management
Risk Management
Advertising Solutions
Digital Marketing
Market Research
Project Management
SAP
Management
Export
Retail
English Language
Negotiation
Offer management
Customer Relations
Customer Relationship Management
After Sales Management
Import
Foreign trade
Account Management
Support
Customs
Budget
Reporting
Customs clearance
Procurement
Vendor Relations
International Logistics
Export documentation
Order Management
Inventory Management
cost re
Cost Reduction Management
process op
Process Optimization
Project Coordination
ISO Quality Compliance
Forecasting & Market Research

Werdegang

Berufserfahrung von Nazan Ekiz Salman

  • 1 Jahr und 1 Monat, Apr. 2023 - Apr. 2024

    Customer Service Representative

    Concentrix Global Services GmbH

    • Provided B2B customer support for Meta’s advertising platforms, resolving 50+ cases weekly. • Advised on digital marketing policies and guided clients through troubleshooting. • Strengthened communication and problem-solving skills in a fast-paced international environment.

  • 2 Jahre und 6 Monate, März 2020 - Aug. 2022

    Purchasing Supervisor

    Alarko Tourism Group / Hillside Beach Club

    • Directed procurement operations during the COVID-19 pandemic, minimizing disruption through alternative sourcing and risk assessment. • Reduced purchasing costs by 65% via vendor negotiations, budget optimization, and market research. • Ensured compliance with ISO 9001 and 22000 standards in all purchasing processes. • Led cross-functional collaboration between finance, kitchen, and logistics teams to streamline workflows.

  • 2 Jahre und 4 Monate, März 2017 - Juni 2019

    Customer Service and Export Sales Operations Assistant Manager

    Rocher Group / Flormar Cosmetics

    • Managed export operations for 85+ countries, overseeing order lifecycle, logistics, and customs processes. • Reduced order cycle time by 20% by improving processes and acting as SAP Key User during ERP rollout. • Supervised and developed a team of 7, ensuring operational targets and KPIs were met. • Led cost-saving initiatives in freight and insurance, lowering international logistics costs.

  • 2 Jahre und 9 Monate, März 2015 - Nov. 2017

    Export Specialist

    Koton Textile

    • Coordinated export and logistics operations for 30+ countries in Europe and Central Asia. • Managed a $20M logistics budget, achieving 15% cost reduction by optimizing transportation routes. • Planned and implemented warehouse setups in new markets to improve inventory management and reduce lead time.

  • 2 Jahre und 1 Monat, Sep. 2012 - Sep. 2014

    Export Specialist

    Savola Group

    • Conducted market research and developed export strategies for MENA and Eastern Europe regions. • Created a new multimillion-dollar revenue stream by commercializing a by-product previously treated as waste. • Handled full export cycle including pricing, negotiation, order processing, and after-sales support.

Sprachen

  • Englisch

    Fließend

  • Türkisch

    Muttersprache

  • Spanisch

    Gut

  • Deutsch

    Gut

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z