Natalia Novitskaya

Ensure participation of Project management in official events and events, organized by governmental bodies or public organizations Organize high-level visits Collaborate with protocol services of Ministry of Foreign Affairs of Hungary Form and get approvals for yearly event plan and budget Provide event planning and project management for corporate and team-building events ensuring high satisfaction of the stakeholders and event participants Responsible for brand

Launched loyalty program for Shell Russia as a part of project team Operated the program in all background aspects, such as data capture, gifts logistics, card production, stock management, forecasting, suppliers contact management Developed marketing and budget plans. Implemented and developed marketing campaigns resulting in proven customer acquisition and retention. Coordinated work of ATL/BTL/PR agencies Supervised customer service center Coached petrol station staff

· Leading fuel pricing decisions across 80 controlled network locations. · Ensure optimal outcomes of pricing decisions in terms of volume and profit targets · Provide ongoing insight to stakeholders · Interpret reporting to identify opportunities · Forecasting of sales volumes for retail network. · Project management implementing Fuel Pricing System in Russia, coaching retail sites staff on the usage · Ensure compliance with state government regulations per region.

- Work as part of a team providing sales support for the Retail business in Russia (cost control, business planning and market analysis) - Administrate retail contracts - Coordinate work with product suppliers and other 3rd parties - Provide support and product knowledge to Retail Management Information System users

- Managed the whole range of CR products for Russia (sales/purchase prices control and updates, various promotions) - Worked as part of the deployment team to migrate legacy Retail IT solution to strategic site system and Head Office solution. Actively worked with the project team, developers team, solution testing, responsible for creating Master Reference Data, participated in data migration, trained head office users - Acted as primary interface for Retail network site managers for CR data management.

- Managed corporate events, conferences, meetings, trainings; - Coordinated business correspondence, work with government controlling bodies and charity organizations - Provided assistance for sales and marketing management staff