Natalia Ogórek MERN FUll-stack Web Developer
Bis 2023, Tactical Planning Analyst, Urban Sports Club
Bis 2024, Full-stack MERN Web Development, Ironhack Germany
Berlin, Deutschland
Über mich
Hi. I'm Natalia and I'm a Full Stack Web Developer 🚀 My top skills in this field are: MERN, HTML, CSS, JavaScript, Git & GitHub, Typescript, node.js, React, Mongo DB, Express.js In addition to my technical proficiency, I bring to the table a robust set of soft skills. I pride myself on my critical thinking abilities, meticulous attention to detail, adept time management, and a communication style rooted in proactive problem-solving. 🎓Graduate of a Full Stack Developer certification March 2024 with Ironhack Berlin -> fast learning pace, I aquired a plethora of new hard skills in a very short timespan, this experienced strenghtened my stamina and enhanced my productivity 🏔️Hiking is my obsession! I escape Berlin as often as possible to explore the Alps 👩🏼💻Career switcher -> Courageous, adaptable, quick learner 🌎Lived in Finland, Poland, Netherlands and Slovenia. Since 10 years in Berlin -> cultural differences are easily understandable to me P.S. Deutsch geht auch :)
Werdegang
Berufserfahrung von Natalia Ogórek MERN FUll-stack Web Developer
Setting up a wfm structure and processes from scratch. Owner of the global team schedule. Weekly shrinkage outlooks. Created a forecast for the incoming volume - 95% accuracy.
Real-time tracking of Service Levels, distributing call volumes between the internal teams and external vendors, daily performance reports for the Stakeholders, vacation planning, process optimization.
Handling intra-day exceptions to schedules of 200+agents, vacation requests and shift adjustments. Real time tracking of Service Levels for phone, email, chat. Advising operations on intraday/weekly strategies for handling volumes. Daily and weekly performance reports for stakeholders.
8 Monate, Aug. 2015 - März 2016
Customer Care Specialist for the Norwegian Market, Design Assistance
Vistaprint Deutschland GmbH6 Jahre und 1 Monat, Aug. 2009 - Aug. 2015
Technical translator
Freelance Translator of Norwegian
Ausbildung von Natalia Ogórek MERN FUll-stack Web Developer
4 Monate, Dez. 2023 - März 2024
Full-stack MERN Web Development
Ironhack Germany
Sprachen
Polnisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend
Slovenian
Fließend
Norwegisch
Gut
Spanisch
Grundlagen
Schwedisch
Grundlagen