Natália Turnes

Grammar localization and quality assurance using BNF notation. Recording, optimizing, and testing synthesized speech for major companies in the automotive industry. Working on several projects with international teams.

Forensic accounting department: Examining financial documentation in government, tax, family, and succession lawsuits. Issuing reports and providing information to support judges' decisions. Family law court: Writing drafts for written court judgments. Issuing warrants of arrest, permits, writs of summons, and subpoenas. Ranked 58th out of 10219 applicants in the public service entry examination.

Writing and revising standard operational procedures. Proposing and supporting initiatives for continuous improvement in the areas of export, import, vessel reconciliation, cargo manifest, and documentation. Functioning as the focal point for software development and roll-outs, acting as country superuser of the primary software system, reporting bugs, and suggesting new features to the developers while supporting local users. Providing data for performance measurement.

Identifying and addressing errors and discrepancies in the draft bill of lading, and systems to guarantee cargo manifest and load list under customs requirements for vessels departing from all Brazilian ports within cut-off times and avoiding fines. Granting deadline extensions for documentation submission and cargo delivery. Implementing migration of tasks to service centers located abroad, as well as administrating necessary training.

Planning shipments of perishable cargo, taking into consideration transit times, operational aspects, allocation, and country-specific restrictions. Coordinating requests such as changes of delivery and detention in transit with operational departments. Controlling changes in transit and preventing cargo loss. Commercial intelligence, building strong relationships with customers. Traveling: customer visits and fairs.

Planning of export operations in a customs bonded warehouse: cargo forecast, empty container pick-up, cargo consolidation, monitoring cargo clearance, and transportation to the port of loading. Insuring stock accuracy and timely reports to customers.

Rotational internship program in operations, process mapping, and sales.