Nathalie Lukasik

• Responsible for all VM directions for retail EMEA • Ensure VM guidelines are implemented and followed throughout constant feedbacks and store visits • Manage and maintain store information such as layouts and store capacities • Support with relocation, openings and special events • Work closely with different stake holders to develop new projects

• Maximise selling/profit through excellent planning and enhance strong salesmanship of staff • Analyse sales figures, selling reports and KPIs, set actions to maximise performance • Guarantee excellent direct and indirect customer service • Guiding through the whole employee life cycle

• Responsible for the visual presentation of 24 COS stores in Germany • Planning of all important visual activities and campaigns • Working with regional and global information as well as KPIs and budgets • Identify future talents and assist with their development

• Team leader • Overall responsibility of all visual merchandising activities in store • Analysing sales figures to maximize sale performance • Assisting store manager to secure all store operations • Trainer

• Overall responsibility of all visual merchandising activities in store • Analysing sales figures to maximize sale performance • Close communication to area visual team and giving feedback on a regular basis • visual mentor for new openings • since 2016 implement styling workshops in central europe

• Care of contacts with customers • Advise customers and offer them the best service • Dealing with complaints and queries in a patient and helpful manner • made-to-measure and modification works • Material ordering and maintenance of the studio