Nathalie Vargas

• Implemented Enterprise SaaS and AdTech solutions for leading European broadcasters, enhancing their operational efficiency. • Spearheaded technical strategies and integration roadmaps for major Nordic enterprise accounts, ensuring seamless deployment. • Conducted technical deep-dive workshops and product onboarding sessions, fostering strong client relationships.

- Provided technical consulting and advanced integration support to global PBX vendors and Internet Telephony Service Providers (ITSPs), ensuring successful deployment of enterprise voice solutions. - Managed the technical administration and support of the cloud-based Snom Redirection and Provisioning Service (SRAPS), leveraging APIs to streamline partner provisioning and mass automated deployment workflows. - Served as a key technical stakeholder within Agile development processes, translating partner requ

- Designed integrated enterprise infrastructure solutions, including networking, CCTV, access control, intrusion detection, and structured cabling systems. - Developed technical and commercial proposals for large-scale enterprise and public-sector projects, collaborating closely with Sales throughout the entire bid process. - Supported RFP/RFI responses, solution design, and technical presentations, helping position integrated solutions that met customer requirements. - Negotiated with suppliers and subcont

Responsible for achieving quarterly and annual goals managing a territory of top accounts and strategically important customers. Search, contact and engage new customers prospects in different verticals, specifically in networking projects with all the Cisco portfolio complemented with NSP’s engineering services. Propose demand generation programs in order to strengthen company-to-client relationships. Working closely with Cisco and their distribution partners, negotiating best conditions for customers,

Consultative selling for public and private organizations (mainly government, banks and financial institutions). Develop strategic account plans identifying new business opportunities, empowered by the company's strategic alliances with Cisco for networking and Microsoft for unified communications. Understanding customer needs to develop life-long relationships with clients, in order to achieve results that the company requires. Participation in sales training seminars "Transelling", program focused on

Design, study and evaluation of technical proposals and calculating client quotations for Networking, Digital Media and Digital Signage. Preparing corporate and technical product presentations to customers in mining, government and carriers. Direct support to sales team. Searching for new business opportunities and ensuring that existing opportunities work successfully. Strengthening relationships with global customers and strategic partners.

Troubleshooting and monitoring the IP/MPLS Backbone network and customer's links state via SNMP, support and second level assistance for the Maintenance department and continuous monitoring of network’s traffic. Update monitoring and management platforms for Backbone and customer's networks, proactive analysis of alarms to detect potential problems. Rate, define and activate procedures for treatment of alarms or relevant incidents for Backbone network or premium customer services. Making reports of equi

Customer service, understand their needs and guide them efficiently to achieve technical problems resolution about Internet service issues. Review levels of HFC network devices and remote configuration of network equipment.