Nathan Fitch

Angestellt, Director, Product Design, Rakuten, Inc.
Lexington, United States of America

Fähigkeiten und Kenntnisse

art direction
creative direction
user experience
user engagement
social media integration
photography
typography
team management
adobe creative suite
brand archtecture
brand positioning
branding
mobile and app UI design
corporate identity
print production processes
email campaigns
project managment
interactive web design
graphic & print design
copywriting
user stories
ideation
User experience design

Werdegang

Berufserfahrung von Nathan Fitch

  • Current 4 years and 4 months, since Feb 2022

    Director, Product Design

    Rakuten, Inc.

    I joined Cartera, the B2B2C loyalty rewards division of Rakuten Americas. In this role, I have worked cross-functionally to expand the core product offering from a single product of hosted shopping sites to a suite of products, including browser extensions, API integrations, and a self-service client platform. I partner with my colleague, the senior director of product management, to take new product ideas that grow our product offering from concept to release-ready designs and requirements.

  • Current 5 years and 3 months, since Mar 2021

    Pride+ Employee Resource Group, Pillar Lead - Retention

    Rakuten, Inc.

    In addition to my role as a product design leader at Cartera, I also volunteer my time with the Pride+ Employee Resource Group at Rakuten Americas. As a member of the leadership team as Pillar lead for Retention, I focus my time on educational programs that highlight the unique needs of the LGBTQ+ community at Rakuten, from improving the transgender transition process in the workplace to ensuring we’re hiring a diverse workforce and more.

  • 4 years and 6 months, Sep 2017 - Feb 2022

    Princpal Product Designer

    Rakuten, Inc.

  • 3 months, Jul 2017 - Sep 2017

    Contract Product Designer

    Rakuten, Inc.

  • 9 years and 5 months, Oct 2007 - Feb 2017

    Senior Art Director, International

    Care.com, Inc.

    I am responsible for providing global brand consistency across all channels throughout our international platform. I work closely with my product counterpart to develop, prioritize and drive UX initiatives that improve user engagement, brand experience and customer lifetime value. Additionally I manage a team of designers responsible for creating engaging user experiences across multiple channels for our growing customer base throughout Canada and Europe.

  • 3 years and 2 months, Jul 2013 - Aug 2016

    Senior Art Director

    Care.com Europe GmbH

    I am responsible for providing global brand consistency across all channels throughout our international platform. I work closely with my product counterpart to develop, prioritize and drive UX initiatives that improve user engagement, brand experience and customer lifetime value. Additionally I manage a team of designers responsible for creating engaging user experiences across multiple channels for our growing customer base throughout Canada and Europe.

  • 3 years, Apr 2007 - Mar 2010

    Freelance Art Director

    Rubicon Real Estate, LLC.

    Online listing design, printed marketing collateral, advertising design, creative direction, and more for full-serivce commercial real estate management brokerage.

  • 6 months, Oct 2006 - Mar 2007

    Lead Designer and Marketing Manager

    Boston Realty Advisors

    Managed a team of designers and lead marketing efforts for our team of residential and corporate real estate brokers.

  • 4 months, Apr 2006 - Jul 2006

    Intern, Junior Designer

    CBDESIGN

    Identity Design, Event Marketing & Design, Web Design

Ausbildung von Nathan Fitch

  • 2 years and 8 months, Sep 2003 - Apr 2006

    Graphic Design

    The New England Institute of Art

Sprachen

  • German

    B1-B2 (Gute Kenntnisse)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • Dutch

    A1-A2 (Grundkenntnisse)

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