
Navjeet Singh
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Navjeet Singh
- Bis heute 1 Jahr und 3 Monate, seit Apr. 2024
Branch Operations Specialist Officer
Bank of Baroda
• Lead and motivate branch staff to achieve performance targets. • Oversee Loan process, account opening and maintenance, and closure processes. • Manage the day-to-day operations of the branch, ensuring smooth functioning and adherence to operational policies and regulations. • Provide excellent customer service by addressing customer queries, resolving complaints, and ensuring customer satisfaction. • Ensure proper documentation and compliance with Know Your Customer (KYC) norms and AML regulations.
- 4 Jahre und 7 Monate, Okt. 2019 - Apr. 2024
Senior Customer Service Associate
Bank of Baroda
• Replenish ATM Machine or Cash Recycler Machine. • Balanced cash drawer daily and verified cash totals to ensure accuracy. • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and transfers. • Assisted with onboarding activities for new clients, providing guidance on account setup and banking services. • Collaborated with team members to improve customer service processes and resolve issues effectively.
- 1 Jahr und 6 Monate, Mai 2018 - Okt. 2019
Customer Service Associate
Bank Of Baroda
• Adhering to all banking regulations and policies. • Resolving customer complaints or issues in a timely and efficient manner. • Assisting customers with account inquiries, balance inquiries, and account maintenance. • Processing cash transactions accurately, including deposits, withdrawals, and loan payments.
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
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