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Navjeet Singh

Angestellt, Branch Operations Specialist Officer, Bank of Baroda
Chandausi, Indien

Fähigkeiten und Kenntnisse

Banking
Customer service
Cash Management
Banking & Finance
MS Office
Bank
Treasury
Account Management
Customer Relations
Microsoft Excel
Management
Corporate Finance
English Language
Customer Relationship Management
Customer satisfaction
Retail
Office Management
Service Management
Complaint management
Customer Experience Management
Technical Knowledge
Flexibility
ambitious
Reliability
Customer orientation
Organizational skills
Fast learner
Friendliness
ability to work under pressure
Operations Manager
Compliance
Risk management
Anti Money Laundering

Werdegang

Berufserfahrung von Navjeet Singh

  • Bis heute 1 Jahr und 3 Monate, seit Apr. 2024

    Branch Operations Specialist Officer

    Bank of Baroda

    • Lead and motivate branch staff to achieve performance targets. • Oversee Loan process, account opening and maintenance, and closure processes. • Manage the day-to-day operations of the branch, ensuring smooth functioning and adherence to operational policies and regulations. • Provide excellent customer service by addressing customer queries, resolving complaints, and ensuring customer satisfaction. • Ensure proper documentation and compliance with Know Your Customer (KYC) norms and AML regulations.

  • 4 Jahre und 7 Monate, Okt. 2019 - Apr. 2024

    Senior Customer Service Associate

    Bank of Baroda

    • Replenish ATM Machine or Cash Recycler Machine. • Balanced cash drawer daily and verified cash totals to ensure accuracy. • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and transfers. • Assisted with onboarding activities for new clients, providing guidance on account setup and banking services. • Collaborated with team members to improve customer service processes and resolve issues effectively.

  • 1 Jahr und 6 Monate, Mai 2018 - Okt. 2019

    Customer Service Associate

    Bank Of Baroda

    • Adhering to all banking regulations and policies. • Resolving customer complaints or issues in a timely and efficient manner. • Assisting customers with account inquiries, balance inquiries, and account maintenance. • Processing cash transactions accurately, including deposits, withdrawals, and loan payments.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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