Nelson Urbina

- English - Spanish Translation/Transcriptions services of technical and generic documents, as requested by clients - Video caption and subtitles production. - Desktop and Web software development.

- Ensured the implementation and operational continuity of SAP HCM within a company with +150.000 employees. - Provided support to +200 SAP HCM module's end users. - Trained +50 SAP HCM end users each year. - Participated in Implementation Projects, Configuration and Maintenance, Data Migration and QA of the SAP HCM module.

- Ensured the definition, consolidation, execution, and follow-up of the Education and Training Plan. - Promoted the signing of 5 new Agreements with Strategic Educational Partners to support the Execution of the Corporate Educational and Training Program. - Generated spaces for educational exchange with regional institutions and universities for the development of collective strategies that promote the achievement of both parties.

- Managed all the Projects in the Human Resources department. - Coordinated the process of implementation and certification of the Quality Management System for the Human Resources department under ISO - 9000 standard. - Conducted special studies for Direct and Indirect Compensation, Strategic Planning Analysis and Optimization Working in HR.

- Supervised the team in charge of Strategic Planning, Human Capital Assessment, Business Scenario Analysis, Process Optimization, Organizations design, Job Analysis and description, Statistical Process Control, and Workforce Planning and Control. - Supervised the WorkForce DB Management, QA, Procurement and Contract Administration, Operation/Investment Budget Planning & Control, and Supplier Payments Administration. - Managed other related personnel management processes using SAP FI, CO, and MM modules.

- Annual Wage policies definition and implementation. - Revision and assurance of Internal / External Pay Equity. - Annual definition and revision of Individual Development and Carrer Plans and Career. - Advise on Replacement, Succession and Training Plans. - Advise on technical consulting in SAP HCM PA and PD. - Coordinated the Personnel Recruitment activities. - Direct advise to the Management and CEO in Personnel Management

- Developed/Updated the Organization Charts of the Refining branch: Work Process Analysis, Organization Model Analysis, Jobs Analysis and descriptions, and Job Evaluation (HAY methodology). - Managed Statistical Control of KPI and Workforce Indicators. - In charge of the HR DB Management. - Sap HR Advisor, Support, and Management of SAP HR (PA, PD, and OM) data and the HR’s Information Systems. - In charge of data QA. - Advanced Macro programming with VBA-Excel for ad-hock in-house apps.

- Developed the KPI Dashboards and WorkForce Powerpoint Presentations for managers and CEO. - Done the monthly HR Indicator's Control and Monitoring. - Cleaned up 100% of the Personnel Database for QA of the HR Information Systems. - Done +15 monthly Ad-hoc reports, and Business Intelligence as requested by organizations. - Validated 100% of personal admissions to guarantee the Recruitment Plan. - Assured the SAP Objects management in the HR-OM module.

Studied 12 months in Uppsala University at Sweden as part of the International Exchange Program with my Alma Mater, Simon Bolívar University. Internship conducted in the Research and Development Laboratories at SCA (Svenska Cellulosa Aktiebolaget) - Sundsvall, Sweden

With applications in Computational Mathematics and Statistical Modeling Learned programming in: Java, C++, HTML, Pascal, Fortran, R, Matlab, Lisp, Scheme Knowledge acquired in Computer Graphics with OpenGL Worked with Advanced Algorithm Analysis and Design, Scientific Computing and Network Flows