Nicolas Mahler

Angestellt, Chief Financial Officer (CFO), Telekom Romania
Bonn, Germany

Fähigkeiten und Kenntnisse

project experience in consulting
senior line management
running intraday operations
business development
customer service and sales +++ Erfahrung im Projek
Europaweit)
Führung großer Linienorganisationen
Tagessteuerung Call Center
Geschäftsentwicklung
Kundenservice und Vertrieb
Field service management
Artificial intelligence
Robotics
Restrukurierungsmanagement

Werdegang

Berufserfahrung von Nicolas Mahler

  • Current

    Chief Financial Officer (CFO)

    Telekom Romania

  • 1 year and 8 months, Jan 2017 - Aug 2018

    SVP Geschäftssteuerung / Mitglied der Geschäftsleitung

    Deutsche Telekom Service GmbH

  • 4 years and 11 months, Oct 2013 - Aug 2018

    Executive Director / Geschäftsführer - Operations Support

    Vivento Customer Services GmbH

    Responsible for marketing, communications, quality management, reporting, information management, workforce management, training, process design, infrastructure support

  • 3 years and 9 months, May 2013 - Jan 2017

    SVP Operations Support - Customer Service

    Telekom Deutschland GmbH

  • 7 years, Feb 2010 - Jan 2017

    SVP Operations Support / Mitglied der Geschäftsleitung

    Deutsche Telekom Kundenservice GmbH

    Member of the Executive board - Deutsche Telekom Kundenservice GmbH - Responsible for strategy, key projects, outsourcer management, quality management, workforce management, forecasting, intraday management, sales and service reporting, agent bonus schemes.

  • 2 years and 3 months, Dec 2007 - Feb 2010

    VP Strategy & Projects

    Deutsche Telekom

    VP Strategy & Projects, Reporting to CFO/COO. - Built own department. Responsible for strategy, business development and key projects.

  • 1 year and 7 months, May 2006 - Nov 2007

    Senior Associate (Projektleiter)

    Booz Allen Hamilton

    Conducted numerous projects with industry focus on Telco, Online and Media. Functional focus mainly on strategy, sales & service, organization. Projects in Germany, UK, Austria, Sweden, Spain, Italy, Poland.

  • 2 years, May 2004 - Apr 2006

    Associate

    Booz Allen Hamilton

  • 1 year and 6 months, Nov 2002 - Apr 2004

    Senior Consultant

    Booz Allen Hamilton

Ausbildung von Nicolas Mahler

  • 1 month, Feb 2018 - Feb 2018

    Private Equity and Venture Capital

    Harvard Business School

  • 4 months, Sep 2000 - Dec 2000

    Business Administration

    ESC Grenoble, France

    Took part in MBA program - finance, marketing and design

  • 6 months, Jan 2000 - Jun 2000

    Business Administration

    Tulane University, New Orleans, USA

    Took part in MBA program - finance, marketing and international management

  • 4 years and 2 months, Sep 1998 - Oct 2002

    Business Adminsitration

    WHU, Germany

    Majored in finance, marketing and operations – Thesis on “Behavioral finance and asset pricing”

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    C1 (Fließend)

  • Italian

    A1-A2 (Grundkenntnisse)

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