Nicole Beißler

Lead the biggest M&A integration process for Recycling division in Iberia. Ensuring the necessary culture and behavioral change and embedding change across the organisation. Identify, plan and manage the process for synergies. Create and drive the roll out LEAN programme. Establish and deliver training programmes for LEAN and Change Management within all depots. Represent Recycling on the steering commitee for the integration. Create a robust Recycling DS Smith Way KPI Management dashboard.

Support the Division’s sales teams in developing and implementing key sales strategies. Implementation of a global CRM system. Development and Implementation of structured sales process. Driving day-to-day focus on sales excellence. Implementing reporting and KPIs in the different units. Drive best practices in working platform for the sales force and sales processes globally. Classify training needs and implement sales strategies. Identify and realise sales synergies between the different DSS Divisions.

Key Accountabilities actual position • Retain and grow profitable revenue within current business lines. • Formulate solutions to improve client experience. • Increase growth of European accounts within assigned clients. • Work closely with Business Units, Functional Areas, and Customer Experience. • Match programs to client requirements. • Improve overall client satisfaction at senior level of the client’s organization.

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