Ing. Nicole Patino

Bringing a part of Colombian culture to Germany through the commercialization of handmade products

- Back Office process development - Structuring Human Resources department - Project controlling: budget, expenses, working days - Systematization of Project expenses and consultant fees for customer billing - Main interface for all consultant related topics

Customer service: spare parts for staple fiber machines and BCF carpet yarn machines. Responsible for customers in South Europe and Latin America. - Service Sales for regions: Latin America (Mexico, Colombia, Peru, Argentina, Brazil) and South Europe (Italy, Spain, France and Greece) - Technical clarification and consulting - Direct customer support on site - Market analysis - Handling und controlling of quotations and orders from customers and local representatives through SAP.

- Simultaneous translation of technical training course (from German to Spanish) for printing machines at Koenig & Bauer AG - Support of international customers

-Design by CATIA V5 and drawing validation - Negotiation with suppliers - Stocktaking and organisation of scooter parts - Elaboration of a service manual for the scooter S02

- Technical coordination - Spare parts logistics: receiving and shipping to customers - Elaboration of machine quotations - Organisation of visits from Latin American customers for printing demonstrations - Correspondence with local representatives and Latin-American customers - Create and maintain accounts and opportunities through Salesforce™