Nikolay Pehlivanov

• Managed the relationship between the clients and the company and retained them to continue working with the firm. • Provided different investment opportunities and strategies depending on the current market conditions and the level of their account. • Making sure clients were constantly generating trading volume. • Provided the service under the monitoring of regulatory body - Cyprus Security and Exchange Commission, under MIFID II law.

Acquired potential investors, closed deals and persuaded them to invest in the trading platform provided. Experienced in working with both hot and cold leads across Europe and other approved countries. Demonstrated great understanding of the markets and CFD trading. Continuously monitored and kept up to date with events that may influence the price of the assets - fundamental analysis and the ability to sum up all of the correct information and present it to the client.

• Provided end-to-end positive customer experience, from checking in, to fully handling night audit procedures and operating in all areas of the hotel when necessary. • Held responsibility for the safety condition and regulations in the hotel. • Dealt with complaints and came up with best solution in a strongly polite manner to make it right to the guest. • Fully managed client’s correspondence and responding to the guest’s enquiries like reservations, car pickup services, sending invoices and more.

• Worked on various flexible roles during studies, in order to support myself, such as: Bartender, to Bar Manager, Piccolo, Valet parking and Concierge. • Provided excellent service to guests of the hotel and clients of the casino/bar.

Finance, Financial management, Investing, Investment management, Financial management of businesses