Nikos Ioannou

Provide IT support to individuals and businesses. Train and coach clients on IT related issues and e-marketing. Trouble-shoot. Design, setup and maintain home and business networks. Repair and maintain hardware and software for tablets, laptops, PCs and servers.

Administrate a network of sixteen Windows Server 2003 R2 and two SCO-Unix servers consisting of client base of 230 users. Analyze, design and administration of a Storage Area Network. Check and maintain all network communications of the company and its profit centers. Insure virus-free environment at the workplace. Educate and give orientations to staff when needed on IT related issues. Assist all users in trouble-shooting. Maintain all servers and make sure they are up and running.

Held multifaceted responsibilities to configure, install and administer network infrastructure of four servers and a telecommunication systems that support staff of over 300 personnel. Established new IT policies which defined acceptable use of IT assets within the company. Fulfilled administrative responsibilities including the addition and changes to user desktop and e-mail accounts. Installed and configured servers including RAID 1 & 5 array in addition to facilitating backup & restoration using NT

Directed operation of large-scale network consisting of six servers 350 users and a team of tree support personnel. Held full management responsibility over department, including hiring, training, team performance and career development objectives for personnel. Oversaw daily support of servers, hardware, software and e-mail in addition to contributing expertise in decision making for future of technology use at firm. Management of IT Department. Design and implementation of computer network(LAN/WAN).

Computer Science and Computer Engineering