Umair Akhtar

is researching.

Bis 2025, IT Support Engineer, Askari Bank Limited
Heilbronn, Deutschland

Fähigkeiten und Kenntnisse

time management skills
Teamwork
PC Support
Java
Software
Support
Data Analysis
Application Support
Juniper
Switching
Anti Money Laundering
Web Administration
HTML5
CSS
Bootstrap (front-end framework)
materialize
tailwindcss
java
PHP
Audit
Analytics
SQL
Software Development
Computer Networks
IT support
Oracle
Hardware
Website Development
Tailwind CSS
Database
Bank
Technology
Computer
Reporting
Information technology
PC
Project Management
Leadership
Computer Science
IT Network
Supplier
Risk management
Windows Server

Werdegang

Berufserfahrung von Umair Akhtar

  • 1 Jahr und 9 Monate, Sep. 2023 - Mai 2025

    IT Support Engineer

    Askari Bank Limited

    • Provided 1st and 2nd line IT support to end-users, resolving hardware, software, and network issues. • Diagnosed and troubleshot Windows and OS issues, Microsoft 365 and business applications. • Assisted users with password resets, account lockouts, and access management via Active Directory • Resolved printer, scanner, and peripheral device connectivity and configuration issues. • Installed, configured, and maintained desktops, laptops, servers, and other devices.

  • 2 Jahre und 9 Monate, Dez. 2020 - Aug. 2023

    IT Support Engineer Tier 1 & Tier 2

    United Bank Limited

    • Delivered technical support for hardware, software, and network issues to branch staff and headquarters users across multiple locations. • Installed, configured, and maintained desktops, laptops, printers, scanners, and peripherals. • Managed IT support tickets via the UBL ITSM platform, ensuring timely resolution within SLAs. • Troubleshot core banking software and branch application issues. • Coordinated vendor maintenance and replacement of faulty IT equipment.

  • 2 Jahre und 2 Monate, Okt. 2018 - Nov. 2020

    Web Developer

    Precise Tech

    Successfully developed 5 to 7 websites, emphasizing speed optimization and ensuring responsiveness. Executed pixel-perfect PSD to HTML conversions using Bootstrap and Tailwind CSS. Developed bespoke HTML and CSS templates using Bootstrap, Tailwind, Materialize, CSS and JavaScript. Created and maintained WordPress websites, transforming HTML templates into dynamic WordPress sites. Effectively resolved CSS, JavaScript, PHP, and WordPress bugs. Technologies I worked in are WordPress Development, PHP&MySQL etc.

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

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