Nilarun Guha

Angestellt, Senior Consultant, SAP SE, Walldorf
Karlsruhe, Germany

Fähigkeiten und Kenntnisse

IT Service Management
Change Management
Vendor Management
Strategic planning
Business process management
CAPEX & OPEX Planning & management
Capacity Management
Escalation and Turn Around Management
SLA Management
Office Integrations and Consultancy
Release Management
Team Management
Logistics
IT Outsourcing
Organisation of work
Service Delivery Management
Service Management
Project Management
IT Project Management

Werdegang

Berufserfahrung von Nilarun Guha

  • Current 7 years and 11 months, since Jul 2018

    Senior Consultant

    SAP SE, Walldorf

  • 2 years and 9 months, Oct 2015 - Jun 2018

    Service Delivery Manager | Digitization, IT Architecture, standards, security

    ThyssenKrupp Elevator AG, Essen Deutschland

    Managing the Global IT Service Delivery for ThyssenKrupp Elevator GmbH, for over 100+ locations. - Managing vendor partners globally - Consolidation of services into Regional Data centers (Europe/Africa, Americas, APAC)

  • 3 years and 1 month, Aug 2012 - Aug 2015

    Workplace Technology Delivery Lead, EMEA

    Tata Consultancy Services, Netherlands B.V.

    Managing the workplace delivery for 63 countries across EMEA region. Spear headed the following activities across the region, with cross tower functionalities and global roll outs.

  • 4 years and 2 months, Jun 2008 - Jul 2012

    Service Delivery Manager

    Tata Consultancy Services Ltd, Malaysia Sdn. Bhd.

    Service Management Lead for APAC region, comprising of 40 countries. Had over 5 direct reportees and managed all the countries in APAC, for their workplace technology and hosting services.

  • 7 months, Nov 2007 - May 2008

    Transition and Service Manager

    Tata Consultancy Services Ltd, Sydney Australia

    Managing and transitioning process orientation and implementing ITIL structure and offshorability of the Nielsen operations, from Australia.

  • 1 year and 5 months, Jun 2006 - Oct 2007

    Team Leader, IT

    Tata Consultancy Services Ltd, Egham, UK

    Team Lead, IT Service and Operations and Offshore Coordinations from Client sites.

  • 3 years and 2 months, Apr 2004 - May 2007

    Team Leader, IT

    Tata Consultancy Services Ltd, Bangalore India

    Team Lead of off-shore services, managing different verndors like Garter, Warner Bros. Target, from Offshore, Bangalore India. 5 direct reportees at offshore, coordinating with the team lead from clients at on site in different locations.

Ausbildung von Nilarun Guha

  • 3 years, Jan 2001 - Dec 2003

    Information Systems

    IISWBM

  • 3 years and 3 months, Oct 1997 - Dec 2000

    Bachelor of Science

    University of Calcutta

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    A1-A2 (Grundkenntnisse)

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