Nisargh Suresh
Skills
Timeline
Professional experience for Nisargh Suresh
- Current 4 years and 6 months, since Jan 2021
Technical Support Specialist
Danaher
Currently working as a Tech Support Systems Specialist (L2) for APAC & SEAK territories - Molecular Diagnostics. Specialized in handling (includes technical support via remote support tools like Beyond trust, Microsoft remote desktop, Team viewer etc.) & documenting all types of cases in CRM (SFDC, D365). Also involved in providing specialized customized training (Agenda based) to ASP's/Distributors, end users & even Tech Supports. Active in handling part dispatches & warranty/Contract related queries.
- 4 years, Apr 2016 - Mar 2020
Executive - Customer Service - Hybrid Role
Siemens Healthineers
Worked as a Executive - Customer Service in Diagnostics Imaging (DI) branch for Siemens Healthineers from 04.04.2016 till 26.03.2020. I worked with a team of 12 and was the Incharge for CT modality, Syngo.via workstations & Smart Remote Services for Karnataka region.
- 1 year, Apr 2015 - Mar 2016
Executive Service - Onsite
Canon Medical Systems
Worked as Executive Engineer in Imaging radiology for Canon Medical Systems (Erbis engg co ltd) –Bangalore, from 06.04.2015 to 21.03.2016. I worked with a team of 6 and was the Incharge for CT & Ultrasound modalities for Karnataka region.
- 1 year and 2 months, Mar 2014 - Apr 2015
Customer Service Engineer - Onsite
Sequoia healthcare (Ives Healthcare)
Worked as a Customer Service engineer in IVES Healthcare Pvt. Ltd (now Sequoia Healthcare) - Bangalore, from 03.03.2014 to 03.04.2015.
Educational background for Nisargh Suresh
- 4 years, Jul 2009 - Jun 2013
Medical Electronics
Visvesvaraya Technological University-(VTU, Belgaum, Karnataka
Completed my BE (in Medical Electronics) from VTU Belgaum
Languages
English
First language
Hindi
First language
Kannada
Fluent
German
Intermediate
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