Nisargh Suresh

Bis 2015, Customer Service Engineer - Onsite, Sequoia healthcare (Ives Healthcare)

Skills

Support
PC Support
Help desk
Computer
PC
Systems
Hardware
Customer Support
MS Office
Remote Support
Technology
Windows
Windows 10
English Language
Trust

Timeline

Professional experience for Nisargh Suresh

  • Current 4 years and 6 months, since Jan 2021

    Technical Support Specialist

    Danaher

    Currently working as a Tech Support Systems Specialist (L2) for APAC & SEAK territories - Molecular Diagnostics. Specialized in handling (includes technical support via remote support tools like Beyond trust, Microsoft remote desktop, Team viewer etc.) & documenting all types of cases in CRM (SFDC, D365). Also involved in providing specialized customized training (Agenda based) to ASP's/Distributors, end users & even Tech Supports. Active in handling part dispatches & warranty/Contract related queries.

  • 4 years, Apr 2016 - Mar 2020

    Executive - Customer Service - Hybrid Role

    Siemens Healthineers

    Worked as a Executive - Customer Service in Diagnostics Imaging (DI) branch for Siemens Healthineers from 04.04.2016 till 26.03.2020. I worked with a team of 12 and was the Incharge for CT modality, Syngo.via workstations & Smart Remote Services for Karnataka region.

  • 1 year, Apr 2015 - Mar 2016

    Executive Service - Onsite

    Canon Medical Systems

    Worked as Executive Engineer in Imaging radiology for Canon Medical Systems (Erbis engg co ltd) –Bangalore, from 06.04.2015 to 21.03.2016. I worked with a team of 6 and was the Incharge for CT & Ultrasound modalities for Karnataka region.

  • 1 year and 2 months, Mar 2014 - Apr 2015

    Customer Service Engineer - Onsite

    Sequoia healthcare (Ives Healthcare)

    Worked as a Customer Service engineer in IVES Healthcare Pvt. Ltd (now Sequoia Healthcare) - Bangalore, from 03.03.2014 to 03.04.2015.

Educational background for Nisargh Suresh

  • 4 years, Jul 2009 - Jun 2013

    Medical Electronics

    Visvesvaraya Technological University-(VTU, Belgaum, Karnataka

    Completed my BE (in Medical Electronics) from VTU Belgaum

Languages

  • English

    First language

  • Hindi

    First language

  • Kannada

    Fluent

  • German

    Intermediate

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