Obed NIYIBIZI

• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity. • Implemented an updated learning platform for the organization and monitored effect. • Handled 20+ daily email inquiries and covered all areas of administrative responsibilities in a 3-person team. • Received 92% client satisfaction feedback, which contributed to a 15% decrease cancellation and 95% increase to long-distance learning classes.