Olaf Schindler

Program and delivery management for SAP Customer Data Platform as a brand-new product offering from early stages to successful release. Driving within SAP Customer Experience the master data integration initiative in context of intelligent suite enterprise initiative.

Professional Senior Program Manager with more than two decades of experiences in international cross-board area endeavors with and w/o contractual customer obligations. I have a vast experience in cross-organizational and cross-product software development and delivery with various management levels as stakeholders – up to L1/C-level. My strong leadership, communication and presentation skills supported by a mindfulness practice allow me to efficiently drive successful program execution.

As part of SAPs customer experience organization (CX) in my engineering unit responsible for set-up of portfolio structure, time-recording, status reporting to top-management etc. . Program-delivery management responsibilities for three cloud products. CustomerMasterData topic taken from product ideation to delivery and broad product adoption successfully within unchartered territory. Close collaboration with board-level global initiative on intelligent enterprise suite. Supporting customer de-escalations.

Driving a high-visibility retail Omnichannel program touching in my role as program manager the layers of commercial and partner negotiations as well as legal aspects to be considered. This occasionally includes requests to the board. As a multi-location and multi-product endeavor across organizational boundaries the level of complexity to be dealt with and simplified is significant. Coach on project- and program management related topics. Program manager for an entrepreneurial market idea .

Responsible program manager for an product integration project between acquired hybris commerce suite and SAP ERP Business Suite from a Retail perspective. Establishing common ground on communication and collaboration patterns and deriving agreed structures across all involved layers from upper management to team level. Actively identifying and bridging perception and technical gaps in the course of setting up and executing the program until joint final product delivery.

Successfully delivered a Strategic Customer Development Project (SCDP) of 2,5y duration to one of SAP's top customers as per agreed two digit million USD contract and to customer expectations. The combined program was based on a unique Co-Innovation framework specifically defined for the purpose of this endeavour.

Management of Lighthouse Project executing a strategic product investment. Turn-around from "desaster recovery" to successfull delivery. Program Lead for OnPremise Suite foundation technologies covering Breakthrough Challenges UX and TCO (strategic initiatives) as well as consuming application scenarios (20-45k dev. effort). Managing an investment category through two cycles of portfolio (foundation technologies).

Managing multiple highly complex international multi-location product development projects in parallel (3-4k dev. effort each). Project Management Trainer (internal curriculum) and founder of project management network for SAP Business Suite Organization.

Project manager of important SAP product development projects (1-3k dev. effort) targeting key market segments like public sector and defense - and occasionally had to succeed for staying in business.

People manager of intercultural world wide located development team. PMI PMP Certification (2004).

Lead Architect Industry Solution (Apparel) & Footwear. Lead international team (16FTE).

Migration project lead for switching from legacy plant maintenance application (PP-PI) with all master data and process elements to SAP R/3. SAP R/3 implementation project (SD) at leading manufacturer of braking systems.

SAP R/3 installation and configuration at customer site. Customer development projects from analysis to implementation and support e.g. paper industry.

Freelancing consultant for individual software development concepts and implementation eg automobile industry. In parallel to university study.

Officer german army (Platoon leader) directing 30+ people and material value of above 120 Mio Euro

Wirtschaft