Olcay Yumuk

is on a sabbatical.

Bis 2024, Customer Success Engineer, Countly
Wolfenbüttel, Germany

Fähigkeiten und Kenntnisse

Product Owner
Product
Product Manager
Agile Development
Technical Product Management
Project Management
Information technology
Technology
Financial Services
Banking Applications
Mobile Payment
Customer Data Analysis
Business Analytics
MS Office
Professional Scrum Master (PSM I)
MongoDB
Jira
HTML
German
Customer success
Figma
Mobile Development
PO
Scrum
PM
English Language
Consulting
Account Management
Banking
Management
warp
claude
AI
Retail media advertising

Werdegang

Berufserfahrung von Olcay Yumuk

  • 3 years and 7 months, Mar 2021 - Sep 2024

    Customer Success Engineer

    Countly
  • 1 year and 3 months, Jan 2020 - Mar 2021

    Product Owner / Digital Transformation & Analytics Manager

    Türkiye Finans Katılım Bankası

    Plan the product roadmap, prioritize the features and manage the Backlog, define user stories, drive the product Lead the digitalisation of the customer acquisition process and create omnichannel digital onboarding experience Analyze the customer behaviors, user journeys, set KPIs Drive product direction and strategies by performing data analysis and A/B tests Work on cross-functional projects, collaborating with development teams, other product, data and marketing teams

  • 2 years and 11 months, Mar 2017 - Jan 2020

    Prodcut Owner - Digital Banking Channel Management Assistant Manager

    Fibabanka A.Ş.

  • 1 year and 3 months, Jan 2016 - Mar 2017

    Account Manager

    Insider

  • 2 years and 5 months, Sep 2013 - Jan 2016

    Product Specialist

    AdColony

    Mobilike - Mobile Ads Sales and Mobile Application Development Company (former name of the company Mobilike acquired by Opera Mediaworkz) Briefly, I did; Work on various mobile application development projects (Scrum team) Define clear product requirements, specifications, understand market requirements and customer needs Prioritize backlog items with the Product Manager Work closely with UI/UX designers and the development team Conduct functional and user acceptance tests

Ausbildung von Olcay Yumuk

  • 8 years, Jan 2007 - Dec 2014

    Information Systems and Management

    Boğaziçi University

Sprachen

  • Turkish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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