Oleksandr Shykov

Professional Business Analyst / Solution Architect helping customers to leverage new technologies and transform operations, so they can achieve their strategic goals. Worked with large telecom operators e. g. Deutsche Telekom, Vodafone. Designed solutions for OSS digital transformation, 5G Slicing, NFV projects. Led customer communications. Designed features for solutions based on cloud-native applications and microservice architecture. Do not speak German. Need work permit.

Managed sales of professional services and operational support software. Portfolio: Customer experience management solutions (software, services), managed services, outsourcing, operation and maintenance services. Responsibilities: - Promotion, solution development, pricing, contract negotiations - Management of customer technical engagement at mid- and top-management level - Business strategy development

Managed delivery of customer support services for all customers, controlled costs and revenue. Portfolio: Customer support services, spare parts management services, operational support services. Responsibilities: - Service delivery management, revenue and cost control - Providing customer support services expertise to sales teams - Optimization of workflows and policies to gain efficiency and ensure customer satisfaction

Managed sales and business relationships in service area with 2 customers, top national mobile operators. Responsibilities: - Monitoring and management of sales and delivery projects - Promotion, solution development, pricing, service contract negotiations - Establishment and development of relationships with 2 key customers

Managed sales of services for RAN, Core, Fixed Access, Transport networks. Responsibilities: - Promotion and sales of professional and managed services - Development of Huawei service sales business in Ukraine

Managed delivery of network rollout projects for top national Mobile and Fixed Access operators. Responsibilities: - Management of country-wide projects - Development of project management tender proposals and contract annexes

Managed and developed Huawei capabilities for SDH, DWDM project delivery and professional services. Responsibilities: - Development of optical networks service delivery capabilities (people, subcontractors, tools) - Management, control, improvement of service delivery processes - Management of key projects and project programs

Installation, commissioning, customer support for SDH and DWDM networks. Project supervision.