Oleksandr Tsurenko

Company was sold to Turo.com and Berlin development office had been closed. Croove is the new car rental community from Daimler for people who don't always need their cars and also for those who would would like to rent one for a couple of days - it's like AirBnB for cars, open for all brands. 100% insured by Allianz.

- Production Application Management - Incident, Problem, Change Management, Business Continuity Management - Hiring activities - Creating company's internal processes and documentation in IT monitoring field

- Deploying and administrating company's IT monitoring system (HP OpenView + Nagios + Zabbix) - Setting up (programming + installation + documentation + team's training) new monitoring points - Business process automation, developing of new web- and desktop-based tools(python, php5, PL/SQL) - Developing company's self-written Service Desk solution (php5, javascript)

- Provided 24/7 technical support on shift basis - Phone support – Real-time customer's problem solving - Researched solutions for problems that require complex analysis - Provided technical consultations for all team members

Education process automation