Oliver Desborough

Senior System Engineer: Enterprise Client Engineering

Primary Responsibilities & Expertise: Workplace Architecture & Design Group Policy Management (AGPM) Windows 10 Client Engineering Enterprise Browser Engineering (IE11, Chrome, Firefox) Enterprise Client Software Engineering User File & Data Synchronization Powershell Scripting Secondary Responsibilities & Expertise: Network / Follow-Me Printing Services (Canon Uniflow) Microsoft Office Engineering (On Premise & Cloud Services) Virtual Desktop Infrastructures Roaming Profile Management

Design, Installation, and Configuration of: HP Server & Storage Hardware, VMware Virtual Server Infrastructures, Microsoft Windows Servers and Directory Services, Microsoft Exchange, and Symantec Messaging Gateway

My responsibilities included: - The administration of Lotus Domino / Lotus Notes - The administration of HP Data Protector Backup systems - The administration and management of system health monitoring through EventSentry - The design and testing of Lotus Notes Workflows - The configuration and testing of Cisco VoIP Telephony Systems - The assistance in managing wireless and wired networks

While at Fi-Tek my daily responsibilities included the following: - Oversee and manage the web based products. - Provide product consulting, training, and technical support to the end client. - Assess and translate client needs into new products and enhancements - Create product manuals and information sheets for end-users and product Administrators - Design product logos, packaging, and brochure layouts, as well as tutorials and animated web-tours.