Oliver Horster

Senior manager continuous service improvements in application operations and support. - Implementation of a process tructure to identify, document and drive improvement opportunities - Leading a team of 8 to 12 employees worldwide

Senior manager continuous service improvements in application operations and support. - Implementation of a process tructure to identify, document and drive improvement opportunities - Leading a team of 8 to 12 employees worldwide

Senior manager Sales and channel partner support - manage availability of sales and partner IT assets - manage release and change approvals - drive support demand improvements - leading a team of 12 employees worldwide

Knowledge and Intranet Management support and operations - manage and operate internal and external webapplications - manage and operate web publishing solutions - accountable for availability of content publishing SLA - team lead for a team of up to 6 employees worldwide

IT engineer web and application hosting - Hosting and maintenance of hewlett-packard.de as well as some HP subsidiary - planning and execution of Year 2K project

Verteilte Systeme und Datenbanken