Omar El-Shehaby

-Ensures that repairs are carried out within promised delivery time & estimated cost. -Orders and follows up parts orders with Parts Department. -Inspects & test drives vehicle on which repairs are performed. -Returns those vehicles failing the quality control inspection to the technician who performed work. -Conducts OJT for his group technicians. -Proper utilization of service facilities e.g. equipment, SST. Manuals, .etc.

Automotive maintenance center using scan tools and service manuals for diagnosis and fault repair. Performing test drive for mechanical noise and vibration.

Quality management training program according to ISO standards. Also a quilty exercise was implemented at the end of the training and approved by quality assurance department.

SSAR & STAR are Industrial KPIs with underachievement score. By defining the problem, doing fishbone diagram to find the root cause a countermeasure was easily empliented. Thanks to Kaizen culture.

Lean manufacturing case study ; applying motion and time study for a manual process on the floor, feasibility study was also considered to turn this process automated.

Training program on testing materials (destructive and nondestructive).Aslo shaping materials casting, welding & CNC machines.

Training program about 5S, Quality Management, industrial health and safety and ISO/TS 16949.