Osama Bin Imran

• Manage network, server, and workstation administration with a focus on IT security. • Oversee hardware and software maintenance, Active Directory administration, and network planning. • Provide user support, consulting, and handle employee onboarding tasks. • Assist with asset management and offer on-site support for autonomous EDP systems.

• IT Administration, expansion and maintenance of the system architecture. • Technical support and troubleshooting for hardware and software issues. • Assistance in the deployment and configuration of security measures to protect sensitive data and maintain network integrity. • Develop and document IT policies and procedures for improving overall IT infrastructure.

• Supporting employees with typical IT issues, mobile apps and control software. • Management of IT Inventory. • Activities on the ERP system to support the operative business process.

• Implementation of an automated vulnerability detection system. • Implementation of a monitoring system for servers. • Other optimizations of IT security.

• Installation, management & maintenance of servers and client PC’s. • Management of video conferences & online exams in different cities. • Installation & troubleshooting of OS & different software applications. • Ensuring the highest level of system & infrastructure availability.

• Troubleshooting & maintenance of both hardware & software (OS & Application). • Firewall management. • User complaints handling through helpdesk. • Provide general support for procurement process of the company.

• Monitoring and maintaining networks and servers. • Hardware / software configuration and troubleshooting. • Documenting processes, as well as backing up and archiving data. • Upgrade the systems as required to enhance functionality and security.

MS in Enterprise & IT Security

MS in Computer Science & IT