Osman Bilgin

- Being the first contact point in Vizyoneks for the customers (insurance companies), - Determining the requirements for requests and converting them into a technical form, - Ensuring the elimination of the bugs coming from the live environment and identifying the root causes of these bugs, - Creating and running test cases that cover all possible cases, - Web service tests.

- Product development and analysis in line with customer needs and company vision, - Process designs and improvements, - UI / UX designs, - Architectural structure and technical analysis for the integration of Backoffice, ERP, CRM and Payment Systems modules, - Testing of iOS and Android applications, website and Back Office modules, - API and Google Analytics tests, - Detection of the bugs, timely retrieval of necessary actions and managing them through JIRA.

All official reports that the Bank has to send to BDDK, Central Bank and the main shareholder NCB are intended to be automated as the project goal. My main tasks; - Creating the mappings and analysis documents of the reports according to CRM, accounting, credit, deposit, treasury and securities data marts, - Managing requests and bugs through TFS, - Creating the test cases via MS SQL and testing the outputs, - Coordinating the user acceptance tests (UAT) of the official reporting department.

- Managing the development processes of loans module, official reports for Credit Recording Bureau and BPM, - Analyzing the work requests and providing detailed analysis documents, - Designing UX/UI or editing the work flow by MS Visio according to the requests, - Testing the product or the solution after the completion of developing by running test cases and preparing detailed test documents according the specified standards, - Managing the requests and bugs through HP ALM,

In the first 1.5 year, I worked as an on-site auditor reporting the findings identified in the control processes. The control points were mostly about credit, accounting, treasury, money laundering, operations and alternative distribution channels. Then I started to work in the central control service that is affiliated to the Internal Control Department. I was examining and reporting the data from the database using the scenarios that I scripted on ACL and MS SQL.