Oumayma Smiai

· Managed end-to-end invoice processing within the Procure-to-Pay (P2P) process, ensuring timely and accurate supplier payments. · Collaborated with suppliers and stakeholders to resolve invoice discrepancies · Performed three-way matching (Purchase Order , Goods Receipt , Invoice) while maintaining compliance with internal controls and company policies. · Coordinated invoice approvals, monitored payment status, and supported efficient supplier relationship management. · Participated in the implementati

Performed root cause analysis using Fishbone diagrams to assess Halal slaughtering stages, identifying 10 sensory and safety-critical checkpoints and ensuring adherence to Halal guidelines. Applied HACCP methodology and CAPA strategies across 5 production stages Developed comprehensive documentation and training materials for the Halal Assurance System, incorporating corrective and preventive actions to strengthen process control and compliance

· Managed the complete customer order lifecycle from order placement to successful delivery, ensuring a high level of customer satisfaction. · Processed customer orders, monitored order status, and coordinated timely fulfillment. · Collaborated with logistics partners, including DHL and FedEx, to track shipments, investigate delivery issues, and ensure successful parcel delivery. · Coordinated with finance teams regarding refunds, cancelled orders, returned products, and payment confirmations. · Served a

Applied FTIR spectroscopy to study the chemical characterization of bacterial growth in pepperbased powder products. Used fluorescence analysis to confirm the development of Maillard reaction compounds in the samples.

Conducted lab screening on 28 yeast strains, identifying top 3 candidates with strong antibacterial and probiotic potential Isolated and characterized three microbial strains, evaluating their antibacterial activity, confirming the presence of bacteriophages, assessing probiotic potential, and performing biochemical identification to select the best-performing strains for potential future product ingredient evaluations.