Basic

Ovidiu Moraru

Employee, Enterprise Support Manager, Amazon Web Services EMEA SARL, Niederlassung Deutschland

Frankfurt am Main, Germany

Skills

IT Operations management
Management
Infrastructure Management
Support
Team Management
Leadership
IT infrastructure
Networking
Network Infrastructure
Project management
IT Project Management
IT Infrastructure Project Management
Datacenter Management
Cloud Infrastructure
Processes

Timeline

Professional experience for Ovidiu Moraru

  • Current , since Mar 2020

    Enterprise Support Manager

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

  • 1 year and 2 months, Jan 2019 - Feb 2020

    Technical Account Manager

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

  • 2 years and 5 months, Sep 2016 - Jan 2019

    Data Center Manager

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

    Helping build and bring online new Data Centers Constantly improving the processes and procedures. Vendor Management Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Weekly reporting to the senior data center management Writing and delivering performance reviews for staff Responsible for initial Bill-of-Materials (BOM) and Budgets approvals Providing input for Capex/Opex planning for OP1/OP2

  • 6 months, Jun 2018 - Nov 2018

    Interim Logistics Manager

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

  • 8 months, Feb 2016 - Sep 2016

    Data Center Site Lead

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

    Escalation point for technical issues Ensure that technicians adhere to SLAs Shift schedule 24x7 coverage for the site Ensure the team is ready for any Large Scale Events (LSE) Involvement in Global Availability Teams to ensure Customer SLAs are met Make sure the standards of cleanliness are met for the site

  • 1 year and 6 months, Sep 2014 - Feb 2016

    Data Center Technician

    Amazon Web Services EMEA SARL, Niederlassung Deutschland

    - Server host troubleshooting, hardware replacement, - Working with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies. - Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers. - Remote access management and Console routers, IPMI, BMC. - Working with Cisco IOS, NX-OS, JunOS. - Working with redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity. - Working on 24x7 on call shift rotations.

  • 8 months, Jan 2014 - Aug 2014

    IT Support Engineer

    Host Europe

    Desktop and Server support for employees, Telephone support and Administration Windows Server 2008 & 2003, Microsoft Exchange server 2010 Support for mobile devices. Apple IOS devices, Android and Blackberry Hardware troubleshooting and maintenance (Desktops, Laptops, VOIP phones, printers/scanners, FAX machines) Kaspersky endpoint/server administration, VPN ras server administration. Remote access (Team Viewer, RDP, Windows Remote assistance, Logmein)

  • 1 year and 10 months, Jun 2012 - Mar 2014

    System Administrator

    Colegiul "Richard Wurmbrand"

    • Assisting end users with hardware, software and operating system issues • Installing, configuring, fine tuning and troubleshooting • Windows 7 Workstations + Linux Server Environment • Configuring the network layout, made out of 40+ workstations (1x20 Workstations Windows XP SP2 + 1x18 workstations Windows 7) • The local network is made out of other 5 subnetworks, physical or wireless.

  • 2 years and 7 months, Sep 2011 - Mar 2014

    Fundraiser

    Colegiul "Richard Wurmbrand"

    • Maintaining relationships with current sponsors and developing new ones. Maintaining our newsletter with latest information regarding our school, our programmes, and our students & teachers. • In charge with developing and maintaining our schools website and social media

  • 7 months, Aug 2013 - Feb 2014

    Technical Support Engineer

    Host Europe

    Online chat to current customers helping to resolve their technical support problems Answering customers’ technical support issues Working closely with colleagues to identify and raise issues to improve customer satisfaction and experience Offering customer support on Hosting and Domain names fields. Since 01.11.2013 started working on the Shared Hosting support team, offering advanced customer support on more complex problems.

  • 4 months, May 2013 - Aug 2013

    Customer Service Specialist

    Capgemini

    • Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact, • Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages, • Proactive flagging incidents where no knowledge solution was found, • Meeting or exceeding the level of Service when responding to all incoming incidents, • Accurate and timely hand off to other resolving teams.

  • 1 year and 9 months, Sep 2011 - May 2013

    System Administrator

    Quick Auto Service Srl

    • Assisting end users with hardware, software and operating system issues • Installing, configuring, fine tuning and troubleshooting Windows 7 Workstations • Installing, configuring and updating EPC Net Local Server for Mercedes-Benz • Other software used for MAN, Fiat, Volvo, Iveco, Volvo, etc

  • 3 years and 2 months, Aug 2008 - Sep 2011

    Sales Specialist

    Quick Auto Service Srl

    Providing solutions for customers with large fleets, specialised on Trucks and large transport vehicles.

  • 1 year and 9 months, Dec 2006 - Aug 2008

    Technical Sales Person

    ATP Exodus

Educational background for Ovidiu Moraru

  • 2 years and 10 months, Oct 2010 - Jul 2013

    Meteorology

    Universitatea Alexandru Ioan Cuza, Iasi

    Studying Hydrology and Meteorology, with a paper in the influence of North Atlantic Oscillation on the continental climate of the Northern Europe and South Eastern Europe - Comparative study on Norway and Romania.

Languages

  • English

    Fluent

  • German

    Basic

  • Romanian

    First language

Wants

Networking

Interests

Cycling
Running
Photography

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