Ozge Oksuztepe

ICT - Business Analyst and Project Management: • Serving as project lead on major outsourcing engagements that included managing vendor relationships, supervising junior staff, analysing and coordinating of the Group Companies needs.

Business Analyst & Project Management At the same time, working as business analyst and managing projects, I’m learned to see the bigger picture of projects. Supplier Management, that prepare contracts with suppliers support the needs of the business, and that suppliers meet their contractual commitments Reorganizing business process according to ITIL Standardization of systems and processes for ISO 27001 Information Security Certification Budget Management

• Managed a team of 2 people. • Optimization of processes and services that provides to corporate customers • Relationships with corporate clients and Tellcom(Superonline); responsibility for all processes from start to finish • Building Bridge between Tellcom(Superonline) and Corporate Customers

• Supervised Daily, Monthly, Quarterly reports analysis to produce for all sales, marketing, production reports, sharing of all relevant departments • Supervise staff of 7 responsible for monthly billing activities to ensure maximum efficiency; provided guidance and direction to staff covering all aspects of billing ensuring adherence to policies and procedures • The reconciliation collection of Tellcom between five banks and Tellcom(Superonline) and relationship management of them

• DWH(Data Warehouse) Administration of data warehouse, technical analysis reports and requested the preparation of a new report • GIS(Geographical Information System) Feasibility studies for marketing department using MapInfo application • Reporting The preparation of reports about bank products intended Individual and Corporate customers • Developing a “credit risk rating program” in Java for Credit Risk department suitable BASEL II standards

Business Administration, Organisational development, Product Management, accounting, marketing, innovation

Programming language: C++, Perl, linux, UNIX, shell script, java, SQL, PMP, LDAP, managing and design It project

Mathematics, sociology, educational phsycology, programming language like (c, qbasic, visual basic, pascal )