Basic

Ozge Oksuztepe

Until 2008, Billing and Reporting Team Leader, Tellcom İletişim Hizmetleri A.Ş.

Istanbul, Turkey

Skills

Timeline

Professional experience for Ozge Oksuztepe

  • Current , since Jul 2012

    Expert Business Analyst

    Turkcell

    ICT - Business Analyst and Project Management: • Serving as project lead on major outsourcing engagements that included managing vendor relationships, supervising junior staff, analysing and coordinating of the Group Companies needs.

  • 3 years and 10 months, Mar 2009 - Dec 2012

    Network- Management Systems analyst

    Turkcell Superonline

    Business Analyst & Project Management At the same time, working as business analyst and managing projects, I’m learned to see the bigger picture of projects. Supplier Management, that prepare contracts with suppliers support the needs of the business, and that suppliers meet their contractual commitments Reorganizing business process according to ITIL Standardization of systems and processes for ISO 27001 Information Security Certification Budget Management

  • 9 months, Jul 2008 - Mar 2009

    Corporate Customer Processes Management Team Leader

    Turkcell Superonline

    • Managed a team of 2 people. • Optimization of processes and services that provides to corporate customers • Relationships with corporate clients and Tellcom(Superonline); responsibility for all processes from start to finish • Building Bridge between Tellcom(Superonline) and Corporate Customers

  • 2 years and 3 months, May 2006 - Jul 2008

    Billing and Reporting Team Leader

    Tellcom İletişim Hizmetleri A.Ş.

    • Supervised Daily, Monthly, Quarterly reports analysis to produce for all sales, marketing, production reports, sharing of all relevant departments • Supervise staff of 7 responsible for monthly billing activities to ensure maximum efficiency; provided guidance and direction to staff covering all aspects of billing ensuring adherence to policies and procedures • The reconciliation collection of Tellcom between five banks and Tellcom(Superonline) and relationship management of them

  • 3 years and 11 months, Jul 2002 - May 2006

    CRM&DWH Department Specialist

    INGBANK AŞ

    • DWH(Data Warehouse) Administration of data warehouse, technical analysis reports and requested the preparation of a new report • GIS(Geographical Information System) Feasibility studies for marketing department using MapInfo application • Reporting The preparation of reports about bank products intended Individual and Corporate customers • Developing a “credit risk rating program” in Java for Credit Risk department suitable BASEL II standards

Educational background for Ozge Oksuztepe

  • 1 year and 11 months, Sep 2012 - Jul 2014

    Full-Time MBA

    Bahçeşehir University

    Business Administration, Organisational development, Product Management, accounting, marketing, innovation

  • 1 year, Sep 2002 - Aug 2003

    Informationstechnologie und Design

    İstanbul Teknik Üniversitesi

    Programming language: C++, Perl, linux, UNIX, shell script, java, SQL, PMP, LDAP, managing and design It project

  • 6 years and 11 months, Sep 1995 - Jul 2002

    Mathematics

    Hacettepe University

    Mathematics, sociology, educational phsycology, programming language like (c, qbasic, visual basic, pascal )

Languages

  • English

    Fluent

  • French

    Fluent

  • German

    Basic

  • Turkish

    First language

Wants

Interests

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