Pablo Pereyra

Projects - Bryxen Inc. Customer service and support. - SeguraWater – IT Technitian. Re-imaging process, Smart Deploy, ServiceNow, Remote support. - Kamehameha US -- IT administrator, G Suite power admin, Hubspot, 8x8, social networks. - Titanium Concierge Customer service: Custom-made customer management system. - Fairways Sales. Mainly online and social media approach. - Station Innovation Pty. Sales and online marketing. - Almacen de Ruperta Grocery store, face-to-face sales to consumers.

Analysis, design, implementation, testing, training and documentation activities in both new installation projects as well as enhancements. Daily work supporting the existing business function. Consulting services with active customer interaction. Tasks performed for Chevron Upstream division with more than 20,000 active users across the 6 continents in Human Resources processes. Project Management developed in JDE HR/HCM.

Support in specific projects as well as current operations in both JDE and SAP (Logistics, HR/HCM). CTS related-activities – Applying SAP notes and their manual prerequisites, syntax errors corrections, Support packages, Transport requests handling and approval workflow. UC4 administration: creation/update/deletion of jobs, process chains, events and other objects that are triggered to SAP R3/APO/BW and Unix servers. Associated troubleshooting – connection errors, forecasts, etc.

Introduction to COBOL basics. SQL calls and operations. Code writing from functional requirements. Compilation and basic testing before job promotion. Changeman and JCL. Relevant accomplishment: COBOL support for PSA Peugeot based in Buenos Aires.

Support of routine/basic infrastructure and application tools. Provision of basic resolution for routine systems problems. Contribution to projects supporting the implementation and operations of computing infrastructure and business applications. Relevant accomplishment: Be part of a global division that supported more than 50,000 SAP employees worldwide with their IT infrastructure.