Pane Stojičić

- drafting customer contracts - processing orders, invoices, export documents - communicating with customers, suppliers, forwarding and shipping companies - supporting accounting - maintaining data and documents in the system

- fulfilment of and compliance with processes and specifications according to QMH - carrying out control, testing, sorting and rework according to customer specifications - compliance with test specifications - ensuring and implementing documentation order according specifications

To be constantly at the service of our customers and help them when, how and wherever they need it, with: - timely responses to inquiries - a daily visit to the field, at the customer's location - solving problems that customers encounter in production - professional support of the entire VBH team - timely and complete delivery - solving potential complaints

- procurement of metals including daily communication with international suppliers, price negotiations and delivery terms - metals sales including on site customers visits - transport logistics

- procurement of raw materials and accessories needed in production including: daily communication with domestic and international suppliers, negotiating better prices and terms of delivery, purchase orders tracking, long term material planning, deliveries tracking - communication with customs agents, forwarders and transport companies - managing domestic and international transport of goods

- managing of abroad (97% EU buyers) and domestic aluminium ladders buyers including - finding potential suppliers, procurement of all raw materials and production accessories and their import and tracking in company's System material tracker as well as material planning and tracking afterwards - planing, organizing, tracking of truck fleet (Frotcom, TimoCom), and managing and organizing "return loads" as well as insurance of load in transport - ISO 9001: 2015 internal control