Paraskevas Petsanas

- Manage a large-scale MDM environment for a major financial institution using Microsoft Intune, Microsoft Entra ID, and Azure. - Deploy security and compliance policies for Windows and Android devices. - Handle application packaging, deployment, and automation with PowerShell. - Support and optimize Citrix infrastructure, including PVS and VM management. - Strengthen endpoint security and resolve vulnerabilities and incidents using Microsoft Defender for Endpoint.

- Administered and maintained the local Active Directory. - Managed Windows endpoints and end-user applications. - Troubleshot computer issues and guided end-users. - Performed security tests and implemented security policies. - Contributed to the Digital Transformation of the Office by developing Python and Django applications. - Trained and coordinated new team members.

- Performed data preparation for business applications using SQL Server Management Studio. - Participated in business and IT meetings to define business, data, and IT infrastructure needs. - Designed and redesigned business and IT processes using ARIS 10 and ARIS Connect. - Provided support in IT issues (technical problems, application installations, user management). - Onboarded new team members, offering guidance and comprehensive training