Paraskevas Petsanas

- Manage a large-scale MDM environment using Intune, Entra ID, and Azure for a leading Greek financial institution. - Deploy security and compliance policies for Windows and Android devices. - Package applications and automate endpoints with PowerShell. - Optimize Citrix infrastructure, including image provisioning and VM management. - Enhance endpoint security and resolve incidents with Microsoft Defender. - Perform advanced troubleshooting and collaborate with vendors.

- Administered and maintained the local Active Directory. - Managed Windows endpoints and end-user applications. - Troubleshot computer issues and guided end-users. - Performed security tests and implemented security policies. - Contributed to the Digital Transformation of the Office by developing Python and Django applications. - Trained and coordinated new team members.

- Performed data preparation for business applications using SQL Server Management Studio. - Participated in business and IT meetings to define business, data, and IT infrastructure needs. - Designed and redesigned business and IT processes using ARIS 10 and ARIS Connect. - Provided support in IT issues (technical problems, application installations, user management). - Onboarded new team members, offering guidance and comprehensive training