Parth Gala

Designed customer-facing digital experiences for multiple SaaS products, translating business requirements into intuitive user experiences through research, wireframing, prototyping, and implementation. Designed and launched 5–6 responsive websites and 4–5 high-converting landing pages using Figma, Framer, and Webflow. Conducted competitor analysis, UX research, stakeholder workshops, user surveys, and usability testing to validate design decisions. Built scalable design systems with reusable components,

End-to-End Product Delivery: Owned the full UX lifecycle for 2-3 in-house B2B SaaS platforms, designing and deploying 10+ responsive commercial web assets (6 multi-page websites and 5 high-converting landing pages) using Figma, Framer, and Webflow. Design System & Handoff Velocity: Architected and maintained a scalable, multi-token design system (variables, auto-layout components, typography scales), reducing design-to-development handoff cycles by ∼35% and ensuring 100% visual consistency across product li

Produced SaaS product demonstrations, walkthroughs, and marketing videos supporting product launches. Created an AI-assisted Christmas campaign that generated over 25,000 organic YouTube views. Collaborated with product and marketing teams to develop engaging visual content aligned with product messaging.

Managed digital customer onboarding and verification processes while maintaining high standards of compliance and data accuracy. Improved operational efficiency by collaborating with customers and internal stakeholders to resolve onboarding issues. Received the Best Employee of the Year award for outstanding operational performance and customer service.

High-Accuracy Account Operations: Executed end-to-end digital onboarding, CIF/UID generation, and strict KYC verification for 1,000+ banking client accounts (New India Co-operative Bank Project) with a 99.8% regulatory compliance and data accuracy rate. Performance Recognition: Awarded "Best Employee of the Year" out of 50+ operations peers for delivering exceptional customer satisfaction, driving 15% faster account activation rates, and conducting user workshops. Process Optimization: Streamlined customer