Peethala Chaithanya

Analyzed requirements and designed Salesforce solutions for Sales, Service, and Consumer Goods. Coordinated with sales teams and management for agile product development. Handled process improvements, change requests, and user training. Integrated Tableau, AirCall CTI, Planorama, and Salesforce Maps. Built flows, LWC, Batch/Scheduled classes, triggers, REST API integrations, and configured retail objects, KPIs, promotions, and action plan templates.

Viscom AG: Gathered requirements, provided estimates, designed and implemented End-to-End Field Service, configured territories, work rules, scheduling, Email-to-Case, 40+ flows, customized Dispatcher console, onboarded technicians. Nass Magnet GmbH: Gathered requirements, built Sales Cloud solutions, worked on Apex, Flows, Visualforce, Page layouts, Validation rules, Approval processes, Scan-to-Salesforce, custom Quote Templates, and deployments via Gearset.

Analyzed client requirements, coordinated with Product Owner, Architect, and management for estimates, ensured agile delivery. Worked with QA for timely task completion and sign-offs. Developed on Force.com using LWC and Apex, implemented Batch, Queueable, Scheduled classes, REST web services, security rules, and permissions. Experienced in Sales, Service, Experience, Health Clouds, Email2Case, Live Chat, Experience Cloud portals, and deployments via Gearset.