Peter Bodelier

As an implementation specialist you use your knowledge and experience in the organization of ServiceNow customers. ServiceNow innovates the whole way of working of organizations. This includes the implementation of ServiceNow for service management. To analyze and automate (company) processes your designs include innovative platform apps. With ServiceNow as a platform (PaaS) organizations have the opportunity to greatly improve the performance of the organization by using this smart software. This is based

Peter was actively involved with onboarding new customers of KPN. Within one ServiceNow instance, with several customers and using domain separation, it was a challenge to keep all the data in a standardized way, while keeping all customers happy. As a result Peter created a qualitive and contractual sound service within ServiceNow, with a very active Key User community, to maintain the data. To achieve this, Peter had constant contact with all stakeholders which where depending on this data. Peter was resp

Peter worked as Service Desk Analyst for the large enterprise customer base. The Service Desk was the contact point for all IT-related questions. Within this role, Peter was the contact for other Service Desks Analysts with difficult problems, but also contact for Service Managers. In addition, Peter was responsible for solving operational problems and making reports. Methods and Tools: ITSD ITIL v2 Prince2 Microsoft Active Directory MCSA MCPS

Peter was as 1st Assistant Manager responsible for the daily operations of the restaurant. This is where he developed his leadership qualities combined with a service-oriented attitude.

Peter was as 1st Assistant Manager responsible for the daily operations of the restaurant. This is where he developed his leadership qualities combined with a service-oriented attitude.

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